My name is Robson Desa. As the owner and operator of MasterNance, I have more than 20+ years in the sign and awning industry. In 1999, I began fabricating, installing and maintaining awnings and signs around Boston, MA. In 2012, I began to see an increased demand and started offering cleaning and maintenance services for companies around Massachusetts area. In October of 2014, I decided to expand my services and opened MasterNance here in Charlotte, NC. 2020 will be our 5th year in business and due to an increase in requests, I have started to offer soft and pressure washing for residential and commercial accounts.
To build good relationships with our customers and neighbors, since we are a local company, and make their lives easy by providing cost saving benefits for all exterior cleaning needs. We take pride in treating our customers, their homes and businesses with respect, honor and most of all a quality cleaning on every visit.
We value and listen to our customer’s needs and realize that you have a choice when it comes to service providers; therefore, your satisfaction is not only my goal, but is guaranteed. I’m not happy, until you are happy with the service provided and I do not book more than two jobs a day to ensure the job is done right.
I built my business model on ethics, honesty & integrity – three core values I live by in my personal life as well. We will respond promptly to the questions and requests of our customers in a timely manner.
1) Deliver WOW service
2) Showup on time
3) Work hard & have the “YOU CAN ATTITUDE”
4) We do what we say we will do (Honesty)
5) Set high standards & strive for excellence
6) Deliver & drive RESULTS!